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What impact does a pending motherboard preventive replacement have on an ONTAP upgrade ?

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ontap-9
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CORE
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Applies to

ONTAP 9

Answer

  • The impact of performing an ONTAP upgrade when a motherboard preventive replacement is pending or recommended cannot be predicted.
  • An environment with identified hardware issues, such as pending motherboard replacement, is at higher risk of hardware failure during an ONTAP upgrade.
  • To minimize risk and ensure upgrade success:
    • Address and resolve all known hardware issues, including completing the preventive motherboard replacement, before starting the ONTAP upgrade.
    • Do not proceed with the ONTAP upgrade until hardware health is confirmed and preventive maintenance is completed.
  • Upgrading ONTAP on systems with unresolved hardware issues can lead to unpredictable failures, increased downtime, or upgrade interruption.
  • Always validate system health using Active IQ Digital Advisor and follow the recommended upgrade preparation steps before initiating an ONTAP upgrade.

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