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AIQDA Pre-upgrade check fails due to blocker: A new full autosupport should be generated

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Category:
active-iq-digital-advisor
Specialty:
CORE
Last Updated:

Applies to

  • ONTAP 9
  • Active IQ Digital Advisor (AIQDA)
  • Active IQ Upgrade Advisor  (AIQUA)

Issue

  • AIQDA Pre-upgrade check fails due to upgrade blockers
  • AIQDA > AIQUA > Upgrade Recommendation > Pre-upgrade Check > Upgrade Blockers display the error message below:
A new full AutoSupport message should be manually generated or wait until after the next WEEKLY_LOG AutoSupport message is processed to attempt the Upgrade Advisor report.
 
Screenshot 2024-05-21 111314.png

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