Skip to main content
NetApp Knowledge Base

CONTAP-92595: Downloaded ONTAP image could get deleted after making a REST call to /api/cluster/software/download or after running 'cluster image package get'

Views:
68
Visibility:
Public
Votes:
0
Category:
ontap-9
Specialty:
CORE
Last Updated:
4/2/2025, 10:30:25 AM

Issue

  • While an ONTAP node which is storing a downloaded image is offline, image files could get deleted when:
  • Making a REST API call to /api/cluster/software/download OR
  • running [cluster image package get] command
  • When the offline node comes back up, downloaded image files could be missing
  • This issue could happen while ANDU is in progress and a node is rebooting as part of upgrade.
  • If image is deleted while ANDU is taking place, the upgrade will fail in the post-update checks.

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.