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Performance issue, where the performance/latency issue is not on NetApp storage

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61
Visibility:
Public
Votes:
0
Category:
ontap-9
Specialty:
perf
Last Updated:
10/27/2024, 10:55:25 AM

Applies to

ONTAP

Issue

  • Customer seeing high latency on volume while running commands from an client server
  • No performance/latency issue found on NetApp Storage side
  • Recommended involvement of customer's network team to investigate
  • Customer networking team found the VM was not responding to the the MAC address for storage
  • Using the traceroute command they determined the data switch with issue

 

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