IBM FileNet intermittently reporting an error "CONTENT_FCA_FILE_DOES_NOT_EXIST"
Applies to
- CPE (Content Platform Engine) 5.5.2 and 5.5.5
- ONTAP 9 and above
Issue
- There was no latency observed on the FileNet application, but on the server ICN logs, error "CONTENT_FCA_FILE_DOES_NOT_EXIST" was reported intermittently.
- Check for “Content.RetrievalRetryWait”. The CPE version 5.5.2 has default time-out value set to 20 ms and 5.5.5 has time-out value of 40 ms.
- This issue persist in both the versions.