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secd.ldap.noServers:EMERGENCY occurs due to Timed out waiting for a LDAP server

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Applies to

  • ONTAP 9
  • NFS

Issue

  • Occationally, storage node generates secd.ldap.noServers:EMERGENCY message
  • Secd log:

Timed out waiting for a LDAP (NIS & Name Mapping) connection after 5 seconds
RESULT_ERROR_SECD_CONNECTION_WAIT_TIMEOUT:7015
Unable to make a connection (LDAP (NIS & Name Mapping):), Result: RESULT_ERROR_SECD_CONNECTION_WAIT_TIMEOUT
Logged secd.ldap.noServers to EMS which is of severity: EMERGENCY

  • There is a secd.conn.auth.failure message right before generating secd.ldap.noServers:EMERGENCY message
Mon Aug 14 22:00:24 [node_name: secd: secd.conn.auth.failure:notice]: Vserver (vserver_name) could not make a connection over the network to server (ip xx.xxx.xxx.xxx, port 389). Error: Operation timed out (Service: LDAP (Active Directory), Operation: SiteDiscovery).
Mon Aug 14 22:00:26 [node_name: secd: secd.conn.auth.failure:notice]: Vserver (vserver_name) could not make a connection over the network to server (ip xx.xxx.xxx.xxx, port 389). Error: Operation timed out (Service: LDAP (Active Directory), Operation: SiteDiscovery).
Mon Aug 14 22:00:33 [node_name: secd: secd.ldap.noServers:EMERGENCY]: None of the LDAP servers configured for Vserver (vserver_name) are currently accessible via the network for LDAP service type (Service: LDAP (NIS & Name Mapping), Operation: GetGroupInfoFromId).

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