configbr.backupFailed EMS messages after ONTAP upgrade

Last updated

Jan 9, 2025
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Views:: 813

Visibility:: Public

Votes:: 0

Category:: ontap-9

Specialty:: core

Last Updated:: 1/9/2025, 6:26:00 PM

Applies to

ONTAP 9.14.1 and later

Issue

After an upgrade to ONTAP 9.14.1, configuration backups fail:

Alert in EMS

Tue Apr 02 13:31:49 -0600 [ontap-node-01: mgwd: configbr.backupFailed:alert]: The cluster configuration backup ontap-node-01.custom.7z cannot be created. Error: 'Failed to create tarball for backup "ontap-node-01.custom.7z". Error: Failed to create package with name "/mroot/etc/backups/.tmp/ontap-node-01.custom.7z"'.

Error in MGWD

00000567.0079cd18 0337eb24 Tue Apr 02 2024 13:31:49 -06:00 [kern_mgwd:info:3347] Creating archive: /mroot/etc/backups/.tmp/ontap-node-01.custom.7z 00000567.0079cd19 0337eb24 Tue Apr 02 2024 13:31:49 -06:00 [kern_mgwd:info:3347] Items to compress: 15 00000567.0079cd1a 0337eb24 Tue Apr 02 2024 13:31:49 -06:00 [kern_mgwd:info:3347] Filesystem Size Used Avail Capacity Mounted on 00000567.0079cd1b 0337eb24 Tue Apr 02 2024 13:31:49 -06:00 [kern_mgwd:info:3347] /dev/md6 992M 776M 136M 85% /mroot/etc/backups/.tmp 00000567.0079cd1c 0337eb24 Tue Apr 02 2024 13:31:49 -06:00 [kern_mgwd:info:3347] total 24 00000567.0079cd1d 0337eb24 Tue Apr 02 2024 13:31:49 -06:00 [kern_mgwd:info:3347] -rw-r--r-- 1 root wheel 552B Apr 2 13:30 MANIFEST 00000567.0079cd1e 0337eb24 Tue Apr 02 2024 13:31:49 -06:00 [kern_mgwd:info:3347] drwxr-x--- 2 root wheel 512B Apr 2 13:30 cluster_replicated_records 00000567.0079cd1f 0337eb24 Tue Apr 02 2024 13:31:49 -06:00 [kern_mgwd:info:3347] drwx------ 2 root wheel 512B Apr 2 13:30 slc-ontap-8300-03 00000567.0079cd20 0337eb24 Tue Apr 02 2024 13:31:49 -06:00 [kern_mgwd:info:3347] drwx------ 2 root wheel 512B Apr 2 13:30 slc-ontap-8300-04 00000567.0079cd21 0337eb24 Tue Apr 02 2024 13:31:49 -06:00 [kern_mgwd:info:3347] drwx------ 2 root wheel 512B Apr 2 13:30 slc-ontap-a400-01 00000567.0079cd22 0337eb24 Tue Apr 02 2024 13:31:49 -06:00 [kern_mgwd:info:3347] drwx------ 2 root wheel 512B Apr 2 13:29 slc-ontap-a400-02 00000567.0079cd23 0337eb24 Tue Apr 02 2024 13:31:49 -06:00 [kern_mgwd:info:3347] ERROR: 7za archive operation failed with code: 2

Attempting to trigger a manual configuration backup fails with similar error messages.
Job history show shows the same error.

cluster::> job history show -description "Cluster Backup Job" Owning Time Node Vserver Name Event Job ID -------------- -------------- ---------- -------------------- --------- ------ 12/23 18:26:22 ontap-node-01 cluster CLUSTER BACKUP AUTO 8hour Failed 13538 Description: Cluster Backup Job Completion: Failed to create tarball for backup "*.7z". Error: Failed to create package with name "/mroot/etc/backups/.tmp/*.7z"