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configbr.backupFailed EMS messages after ONTAP upgrade

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Category:
ontap-9
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core
Last Updated:
1/9/2025, 6:26:00 PM

Applies to

ONTAP 9.14.1 and later

Issue

  • After an upgrade to ONTAP 9.14.1, configuration backups fail:
  • Alert in EMS

Tue Apr 02 13:31:49 -0600 [ontap-node-01: mgwd: configbr.backupFailed:alert]: The cluster configuration backup ontap-node-01.custom.7z cannot be created. Error: 'Failed to create tarball for backup "ontap-node-01.custom.7z". Error: Failed to create package with name "/mroot/etc/backups/.tmp/ontap-node-01.custom.7z"'.

  • Error in MGWD

00000567.0079cd18 0337eb24 Tue Apr 02 2024 13:31:49 -06:00 [kern_mgwd:info:3347] Creating archive: /mroot/etc/backups/.tmp/ontap-node-01.custom.7z
00000567.0079cd19 0337eb24 Tue Apr 02 2024 13:31:49 -06:00 [kern_mgwd:info:3347] Items to compress: 15
00000567.0079cd1a 0337eb24 Tue Apr 02 2024 13:31:49 -06:00 [kern_mgwd:info:3347] Filesystem    Size    Used   Avail Capacity  Mounted on
00000567.0079cd1b 0337eb24 Tue Apr 02 2024 13:31:49 -06:00 [kern_mgwd:info:3347] /dev/md6      992M    776M    136M    85%    /mroot/etc/backups/.tmp
00000567.0079cd1c 0337eb24 Tue Apr 02 2024 13:31:49 -06:00 [kern_mgwd:info:3347] total 24
00000567.0079cd1d 0337eb24 Tue Apr 02 2024 13:31:49 -06:00 [kern_mgwd:info:3347] -rw-r--r--  1 root  wheel   552B Apr  2 13:30 MANIFEST
00000567.0079cd1e 0337eb24 Tue Apr 02 2024 13:31:49 -06:00 [kern_mgwd:info:3347] drwxr-x---  2 root  wheel   512B Apr  2 13:30 cluster_replicated_records
00000567.0079cd1f 0337eb24 Tue Apr 02 2024 13:31:49 -06:00 [kern_mgwd:info:3347] drwx------  2 root  wheel   512B Apr  2 13:30 slc-ontap-8300-03
00000567.0079cd20 0337eb24 Tue Apr 02 2024 13:31:49 -06:00 [kern_mgwd:info:3347] drwx------  2 root  wheel   512B Apr  2 13:30 slc-ontap-8300-04
00000567.0079cd21 0337eb24 Tue Apr 02 2024 13:31:49 -06:00 [kern_mgwd:info:3347] drwx------  2 root  wheel   512B Apr  2 13:30 slc-ontap-a400-01
00000567.0079cd22 0337eb24 Tue Apr 02 2024 13:31:49 -06:00 [kern_mgwd:info:3347] drwx------  2 root  wheel   512B Apr  2 13:29 slc-ontap-a400-02
00000567.0079cd23 0337eb24 Tue Apr 02 2024 13:31:49 -06:00 [kern_mgwd:info:3347] ERROR: 7za archive operation failed with code: 2

  • Attempting to trigger a manual configuration backup fails with similar error messages.
  • Job history show shows the same error.

cluster::> job history show -description "Cluster Backup Job"
                              Owning
Time           Node   Vserver    Name                 Event     Job ID
-------------- -------------- ---------- -------------------- --------- ------
12/23 18:26:22 ontap-node-01     cluster CLUSTER BACKUP AUTO 8hour Failed 13538
   Description: Cluster Backup Job
   Completion: Failed to create tarball for backup  "*.7z". Error: Failed to create package with name "/mroot/etc/backups/.tmp/*.7z"

 

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