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While adding External key-manager Cryptsoft error: "I/O Error" is reported

  1. Last updated
    May 22, 2024
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326
Visibility:
Public
Votes:
0
Category:
ontap-9
Specialty:
core
Last Updated:
5/22/2024, 1:44:35 PM

Applies to

  • ONTAP 9.11.1 and higher
  • External Key Manager (EKM)

Issue

When trying to setup connection to External key manager server, the following error is reported:
 
Cluster::> security key-manager external enable -key-servers kms.abc.com:5696 -client-cert 12caXXXX-XXXX-XXXX-XXXX-XXXXXXXXX -server-ca-certs RootCA -vserver SVM1

Error: command failed: The following issues were found:
       Unable to establish secure connection to KMIP server "kms.abc.com". Cryptsoft error: "I/O Error".

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