Skip to main content
NetApp Knowledge Base

Upgrade path cannot be determined after ONTAP downgrade on new node

  1. Last updated
    Apr 7, 2024
  2. Save as PDF
Views:
631
Visibility:
Public
Votes:
0
Category:
ontap-9
Specialty:
CORE
Last Updated:
4/7/2024, 4:54:36 PM

Applies to

  • ONTAP 9
  • New node hardware downgraded using Special Boot Menu option 7

Issue

When logging into console or node management logical interface (LIF), the ONTAP CLI displays the following error:

The upgrade path cannot be determined. The upgrade process has exited. Contact support personnel for the upgrade repair procedure

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.