Skip to main content
NetApp Knowledge Base

Unable to delete unused Snaplock Enterprise license-8114 demo license

Views:
81
Visibility:
Public
Votes:
0
Category:
ontap-9
Specialty:
core
Last Updated:

Applies to

  • ONTAP 9
  • Legacy Snaplock Licenses

Issue

  • Unable to Delete unused Snaplock Enterprise license from Cluster, getting below error:

clusterA::> system license show
Serial Number: 1-80-0xxxxx0
Owner: clusterA
Installed License: -
Capacity: -
Package           Type     Description           Expiration
----------------- -------- --------------------- -------------------
8114              demo     SnapLock Enterprise License 1/9/2017 00:00:00

Serial Number: 1-81-0000000000000720123456789
Owner: none
Installed License: Legacy Key
Capacity: -
Package           Type     Description           Expiration
----------------- -------- --------------------- -------------------
NFS               license  NFS License           -
CIFS              license  CIFS License          -
FCP               license  FCP License           -
SnapRestore       license  SnapRestore License   -
SnapMirror        license  SnapMirror License    -
FlexClone         license  FlexClone License     -
SnapVault         license  SnapVault License     -
VE                license  Volume Encryption License -

clusterA::> system license delete -serial-number 1-80-0xxxxx0 -package SnapLock
Error: command failed: entry doesn't exist

clusterA::> system license delete -serial-number 1-80-0xxxxx0 -package 8114
Error: "8114" is an invalid value for field "-package <Licensable Package>"
                    Valid choices in this command's context: NFS, CIFS, iSCSI, FCP, SnapRestore, SnapMirror, FlexClone, SnapVault, SnapLock, SnapManagerSuite, SnapProtectApps, V_StorageAttach, Insight_Balance,
                    OCShift, Cloud, Select, TPM, VE, DP_Optimized, FabricPool, SnapMirror_Sync, NVMe_oF, FlexCache, CapacityPool, MT_EK_MGMT, S3, SnapMirror_Cloud, Anti_ransomware, S3_SnapMirror,
                    S3_SnapMirror_External, All_SAN_Array

 

  • Package name for the license is showing an ID number of 8114 instead of "Snaplock_Enterprise" in the Package field from the "license show" output.
  • Getting below error in 'Event Logs':

license.check.warn.expired: The license for package "8114" expired on 1/9/2017 00:00:00.

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.