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System health degraded due to Cluster Switch port failure

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1,370
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Category:
fabric-interconnect-and-management-switches
Specialty:
hw
Last Updated:

Applies to

  • Data ONTAP 8.x
  • ONTAP 9
  • All FAS and AFF systems
  • All Cluster Network switches

Issue

  • Cluster reports system health degraded
cluster::> system health status show
Status
---------------
degraded
 
  • Switch-Health subsystem reports degraded
cluster::> system health subsystem show
Subsystem         Health
----------------- ------------------
SAS-connect       ok
Environment       ok
Memory            ok
Service-Processor ok
Switch-Health     degraded
CIFS-NDO          ok
Motherboard       ok
IO                ok
MetroCluster      ok
MetroCluster_Node ok
FHM-Switch        ok
FHM-Bridge        ok
SAS-connect_Cluster ok
13 entries were displayed.
  • One Cluster network link between controller and switch is down:
slot 0: 10 Gigabit Ethernet Controller IX5-SFP+
e0a MAC Address:    00:a0:98:00:11:58 (auto-unknown-fd-down)
SFP Vendor:         Finisar
SFP Part Number:    XXXXXX
SFP Serial Number:  12345800029-2
 
  • Moving the cable to a different switch port brings the link up.

 

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