Skip to main content
NetApp Knowledge Base

Snapshots Unexpectedly Deleted Despite Configured Retention Policy

Views:
Visibility:
Public
Votes:
0
Category:
ontap-9
Specialty:
CORE
Last Updated:

Applies to

  • ONTAP 9.16.1P10
  • Ontap Snapshot

Issue

  • Snapshot copies that are configured for retention through a Snapshot policy may be unexpectedly deleted from a volume.
  • Older Snapshot copies can disappear even though:
    • The Snapshot policy is configured to retain multiple weekly or monthly copies.
    • Snapshot autodelete is disabled.
    • No recent Snapshot policy or volume configuration changes were made.
    • No SnapMirror or SnapVault activity explains the deletion.
    • No user-initiated deletion is visible in the available audit logs.
  • No relevant traces or events were found in the EMS or MGWD logs during the time period when the Snapshot copies were deleted.
  • However RAS Traces confirms the snapshots were deleted via WAFL snapshot delete operations with a snapflags 0x20:
TRACE #3131 20260614_08:28:50 UTC 329594.454.111 clock_sec RAS_CAT:INFO RTT_COUNT:0 SNAP_RTT_DELETE_OP_3: SNAP DELETE: Pending mask & Snapdir updated. Type: Generic fsid: 314812700, snapid: 1026, snapflags: 0x0, owner: 0, mode(zlog:1/dbya:2/dbys:3): 0 TRACE #3132 20260614_08:28:50 UTC 329594.454.112 clock_sec RAS_CAT:INFO RTT_COUNT:0 SNAP_RTT_DELETE_OP_NAME: SNAP DELETE: Initiated. snapname: monthly.2026-04-01_0020 TRACE #3133 20260614_08:28:50 UTC 329594.454.169 clock_sec RAS_CAT:INFO RTT_COUNT:0 SNAP_RTT_DELETE_OP_4: SNAP DELETE: Completed WAFL_SNAP_DELETE msg. Type: Generic , timestamp: 314812700, fsid: 1026, snapflags: 0x20, snapid: 462 
TRACE #3137 20260614_08:36:17 UTC 330042.128.841 clock_sec RAS_CAT:INFO RTT_COUNT:0 SNAP_RTT_DELETE_OP_3: SNAP DELETE: Pending mask & Snapdir updated. Type: Generic fsid: 315239429, snapid: 1026, snapflags: 0x0, owner: 0, mode(zlog:1/dbya:2/dbys:3): 0 TRACE #3138 20260614_08:36:17 UTC 330042.128.841 clock_sec RAS_CAT:INFO RTT_COUNT:0 SNAP_RTT_DELETE_OP_NAME: SNAP DELETE: Initiated. snapname: monthly.2026-03-01_0020 TRACE #3139 20260614_08:36:17 UTC 330042.128.899 clock_sec RAS_CAT:INFO RTT_COUNT:0 SNAP_RTT_DELETE_OP_4: SNAP DELETE: Completed WAFL_SNAP_DELETE msg. Type: Generic , timestamp: 315239429, fsid: 1026, snapflags: 0x20, snapid: 239 
TRACE #3143 20260614_08:38:51 UTC 330196.372.311 clock_sec RAS_CAT:INFO RTT_COUNT:0 SNAP_RTT_DELETE_OP_3: SNAP DELETE: Pending mask & Snapdir updated. Type: Generic fsid: 315386401, snapid: 1026, snapflags: 0x0, owner: 0, mode(zlog:1/dbya:2/dbys:3): 0 TRACE #3144 20260614_08:38:51 UTC 330196.372.311 clock_sec RAS_CAT:INFO RTT_COUNT:0 SNAP_RTT_DELETE_OP_NAME: SNAP DELETE: Initiated. snapname: monthly.2026-02-01_0020 TRACE #3145 20260614_08:38:51 UTC 330196.372.365 clock_sec RAS_CAT:INFO RTT_COUNT:0 SNAP_RTT_DELETE_OP_4: SNAP DELETE: Completed WAFL_SNAP_DELETE msg. Type: Generic , timestamp: 315386401, fsid: 1026, snapflags: 0x20, snapid: 37 
TRACE #3149 20260614_08:44:01 UTC 330506.299.365 clock_sec RAS_CAT:INFO RTT_COUNT:0 SNAP_RTT_DELETE_OP_3: SNAP DELETE: Pending mask & Snapdir updated. Type: Generic fsid: 315681778, snapid: 1026, snapflags: 0x0, owner: 0, mode(zlog:1/dbya:2/dbys:3): 0 TRACE #3150 20260614_08:44:01 UTC 330506.299.365 clock_sec RAS_CAT:INFO RTT_COUNT:0 SNAP_RTT_DELETE_OP_NAME: SNAP DELETE: Initiated. snapname: monthly.2026-01-01_0020 TRACE #3151 20260614_08:44:01 UTC 330506.299.414 clock_sec RAS_CAT:INFO RTT_COUNT:0 SNAP_RTT_DELETE_OP_4: SNAP DELETE: Completed WAFL_SNAP_DELETE msg. Type: Generic , timestamp: 315681778, fsid: 1026, snapflags: 0x20, snapid: 836

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.