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SSH connection refused and options autosupport reporting "can not be read, connection problem" after upgrade to 8.2.5PX

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Category:
data-ontap-8
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Applies to

  • ONTAP 8.2.5P3
  • ONTAP 8.2.5P4

Issue

After upgrading to 8.2.5P3 or ..P4, Secure Shell (SSH) connections might fail with "connection refused" error, and the "options autosupport" command output might return "unknown" values.
 
Example 1:
When running "options autosupport", the following type of errors might occur:
 
option autosupport.content: can not be read, connection problem (code=0xffffffff)
autosupport.content          unknown    (value might be overwritten in takeover)
option autosupport.doit: can not be read, connection problem (code=0xffffffff)
autosupport.doit             unknown
option autosupport.enable: can not be read, connection problem (code=0xffffffff)
autosupport.enable           unknown    (value might be overwritten in takeover)
option autosupport.from: can not be read, connection problem (code=0xffffffff)
autosupport.from             unknown    (value might be overwritten in takeover)
option autosupport.local_collection: can not be read, connection problem (code=0xffffffff)
 
Example 2:
 
SSH might fail with the following results:
 
ssh-client-host:~ # ssh root@10.65.51.X
ssh: connect to host 10.65.51.X port 22: Connection refused
ssh-client-host:~ #

 

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