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Panic During Volume Conversion to NVE with EKM

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Category:
ontap-9
Specialty:
core
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Applies to

  • ONTAP 9
  • External Key Management (EKM)
  • NetApp Volume Encryption (NVE)

Issue

During conversion of a volume to NetApp Volume Encryption (NVE) using an external KMIP key manager, the ONTAP cluster experienced repeated panics.
[nodeb:vv_config_worker04:sk.panic:alert]: PanicString: page fault (supervisor write data, page not present) on VA 0xfffff6803f026000 cs:rip 0x20:0xffffffff803e7f81 rflags 0x10207 in SK process vv_config_worker04 on release 9.17.1P6 (C)
[nodeb:svc_queue_thread:enc.operation.failure:error]: Failure in Conversion to encryption operation on volume 'volume1' (aggr 'aggr1'). Reason 'Raid config key manager error.'.

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