Skip to main content
NetApp Knowledge Base

How to fix AutoSupport transmission when multiple default gateways exist

Views:
52
Visibility:
Public
Votes:
0
Category:
ontap-9
Specialty:
CORE
Last Updated:

Applies to

ONTAP 9

Description

  • When AutoSupports do not transmit to the mail server for SMTP or NetApp for HTTPS, support resolution time is increased.
  • This article is for quick troubleshooting to get Supportability improved until a permanent fix can be otained.
  • This article is a temporary workaround but may mess with connectivity once properly fixed.

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.