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File Explorer pop-up says "Location is not available" because GPO action is Replace

  1. Last updated
    Mar 31, 2025
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Category:
ontap-9
Specialty:
nas
Last Updated:
3/31/2025, 1:57:42 PM

Applies to

  • ONTAP 9
  • CIFS
  • Windows File Explorer
  • Group Policy Object (GPO)

Issue

  • File Explorer displays a pop-up that says
    • Location is not available
      S:\ is unavailable. If the location is on this PC, make sure the device or drive is connected or the disc is inserted, and then try again. If the location is on a network, make sure you're connected to the network or internet, and then try again. If the location still can't be found, iy might have been moved or deleted.
  • After closing the pop-up, File Explorer is able to access files
  • A GPO automatically maps the share drive on the client host
  • A packet trace shows that at the time of the pop-up, the client sends ONTAP 
    • Tree Disconnect Request
    • Session Logoff Request
    • TCP RST

 

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