Skip to main content
NetApp Knowledge Base

False switch-attached storage alerts

  1. Last updated
    Nov 29, 2024
  2. Save as PDF
Views:
398
Visibility:
Public
Votes:
0
Category:
ontap-9
Specialty:
HW
Last Updated:
11/29/2024, 9:02:41 AM

Applies to

  • ONTAP 9
  • NS224
  • Switch-attached storage

Issue

  • SAS-connect health reports degraded

::> system health subsystem show
Subsystem         Health
----------------- ------------------
SAS-connect degraded
Environment       ok
Memory            ok
Service-Processor ok
Switch-Health     degraded
CIFS-NDO          ok
Motherboard       ok
IO                ok
MetroCluster      ok
MetroCluster_Node ok
FHM-Switch        ok
FHM-Bridge ok
SAS-connect_Cluster
                  ok

  • Receiving persistent health alerts regarding shelf cabling and pathing

::> system health alert show -fields alert-id,subsystem,alerting-resource-name
node       monitor         alert-id                alerting-resource            subsystem     alerting-resource-name
---------- --------------- ----------------------- ---------------------------- ----------  ----------------------------
netapp-01  ethernet-switch SwitchUnreachable_Alert netapp-01-nvme1-1            Switch-Health netapp-01-nvme1-1
netapp-01  ethernet-switch SwitchUnreachable_Alert netapp-01-nvme1-2            Switch-Health netapp-01-nvme1-2
netapp-01  ethernet-switch SwitchUnreachable_Alert netapp-01-nvme1-3            Switch-Health netapp-01-nvme1-3
netapp-01  node-connect    NoPathToNSMB_Alert          xxxxx                    SAS-connect   Shelf 1.3
netapp-01  node-connect    NoPathToNSMB_Alert          xxxxx                    SAS-connect   Shelf 1.2
netapp-02  node-connect    SingleAdapterToShelf_Alert  xxxxx                    SAS-connect   Shelf 1.3

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.