Skip to main content
NetApp Knowledge Base

Does the AutoSupport SMTP mail delivery require installation of an SSL/TLS certificate for the SMTP mailhost?

  1. Last updated
    May 16, 2025
  2. Save as PDF
Views:
93
Visibility:
Public
Votes:
0
Category:
ontap-9
Specialty:
CORE
Last Updated:
5/16/2025, 3:01:31 PM

Applies to

  • ONTAP 9
  • AutoSupport
  • SMTP authentication using Transport Layer Security (TLS)

Answer

  • Prior to 9.15.1, ONTAP AutoSupport over STARTTLS is not supported. Hence AutoSupport SMTP mail delivery not require for install mailhost SSL/TLS certificate.
  • Beginning with ONTAP 9.15.1, STARTTLS is supported for ONTAP AutoSupport delivery via SMTP, hence SSL/TLS certificate installation is required.

Additional Information

For SMTP mailhost SSL/TLS certificate installation, See the solution of ONTAP AutoSupport SMTP authentication over TLS (STARTTLS) is not supported prior to 9.15.1

 

 

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.