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Commvault fails to backup snapshot

  1. Last updated
    Sep 12, 2024
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Applies to

  • ONTAP 9
  • Commvault
  • Snapshot

Issue

Commvault takes an old snapshot for the backup that doesn't exist anymore with error:

[Error:Unable to clone volume from snap:[XX_X_XXX] of volume:[XX_XXX] on file
server:[XXX].Error[Failed to clone volume. FileServer:[XXX] Volume:[XX/XX/XX]
SnapName:[XX_XXX_XX_XX]. Error returned:[13001][Internal Error. Failed to lookup
Snapshot copy tags for "XX_XXX_XXX_XX". Error: Bad Snapshot name.]]]

 

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