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Network ports down after a power maintenance/switch reboot

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Category:
ontap-9
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hw
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Applies to

  • ONTAP 9
  • Cluster network switch
  • Data switch

Issue

  • After power maintenance nodes were seen to be online with cluster ports offline

Cluster::> node show
Node      Health Eligibility Uptime        Model       Owner    Location
--------- ------ ----------- ------------- ----------- -------- ---------------
NodeA     false  true                 - -           -        -
NodeB     false  true          00:09:11 AFF-A150    scriptuser rtp

cluster::*> port show
Node: NodeA
                                                                       Ignore
                                                  Speed(Mbps) Health   Health
Port      IPspace      Broadcast Domain Link MTU  Admin/Oper  Status   Status
--------- ------------ ---------------- ---- ---- ----------- -------- ------
e0M       Default      Default          up   1500  auto/1000  healthy  false
e0a       Cluster      Cluster          down 9000  auto/-     -        false   
e0b       Cluster      Cluster          down 9000  auto/-     -        false
e0c       Default      -                down 1500  auto/-     -        false
e0d       Default      -                down 1500  auto/-     -        false
e0e       Default      Default          up   1500  auto/10000 healthy  false
e0f       Default      -                down 1500  auto/-     -        false

  • And from cluster switch , switch ports were seen to be in shutdown state
  • Issue can occur on the customer's data switch

 

 

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