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NetApp Knowledge Base

Can NetApp assist in removing malware when the attack is confirmed?

Views:
7
Visibility:
Public
Votes:
0
Category:
ontap-9
Specialty:
CORE
Last Updated:

Applies to

  • ONTAP 9
  • Ransomware

Answer

NetApp Support cannot assist in removing the ransomware or malware from the system; for that, the customer needs to work with their internal security team.

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