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Autosupport failing with timeout error

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Category:
ontap-9
Specialty:
core
Last Updated:

Applies to

  • ONTAP 9
  • AutoSupports

Issue

Autosupport failing with timeout error:
 
Autosupport failing with timeout error.  Looked at the notifyd.log and found this error: xxxxxxxx.xxxxxxxxx xxxxxxxx Mon Aug 11 2025 13:25:10 +01:00 [kern_notifyd:info:2444] 0x000000000: 0: ERR: AutoSupport::StatusCheck: Connectivity check to HTTP PUT destination failed (Timeout was reached) with root CA path: /mroot/etc/vserver_xxxxxxxxxx/certificates/ssl/serverCa

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