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CONTAP-89115: CRS recovery may fail because the encryption key database gets incorrectly and completely filled with encryption keys

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Category:
ontap-9
Specialty:
core
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Issue

  • MDV creation, which runs as a job in the background, fails and is retried in a loop.
  • As each job fails, the EMS event message [mgmtgwd.jobmgr.jobcomplete.failure] is generated.
  • Although the EMS event message reports that volume creation failed, ONTAP still stores a key in the encryption key database.
  • A [crypto_key_stored] event is generated each time ONTAP stores a key in the encryption key database.
  • The [crypto_key_stored] and [mgmtgwd.jobmgr.jobcomplete.failure] events should be adjacent in the EMS log.
  • This loop results in large number of encryption keys being created, filling the encryption key database to capacity.
  • Possible impacts that users may see include:
  • Encrypted volume creation failure.
  • Automatic switchover will be disabled.
  • The following error message will be generated multiple times:
    [Failed to create the volume on node "STG0000000172-01". Reason: Internal error. Failed to generate volume key in kernel. Key manager returned ERROR_KEY_GEN_CRYPTO_FAILED. Crypto return code: 8.]

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