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CONTAP-706216: WebAuthn MFA login fails with WEBAUTHN_CHALLENGE_VERIFY_FAILED after 2-3 successful authentications

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Category:
ontap-9
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core
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Issue

When using WebAuthn (FIDO2 / Yubikey) as the multi-factor authentication method for ONTAP System Manager / REST API login, the first 2-3 authentications succeed. After that, subsequent login attempts fail with the error WEBAUTHN_CHALLENGE_VERIFY_FAILED in sysmgr.log even though the security key returns the correct challenge response. The user is unable to log in until the condition is cleared on the node.

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