Skip to main content
NetApp Knowledge Base

CONTAP-688447: Scheduled config backup uploadFailed: POST/FTP path SIZE pre-check aborts on new files (regression in 9.16.1P12, 9.17.1P6, 9.18.1RC1+)

Views:
7
Visibility:
Public
Votes:
0
Category:
ontap-9
Specialty:
CORE
Last Updated:

Issue

After upgrading to ONTAP 9.17.1P6 or 9.18.1P1, scheduled configuration backup uploads to FTP destinations may fail. The backup archive is created locally, but the upload step terminates and the remote file is not created. Manual uploads to the same FTP destination (using the CLI) succeed, and multiple customers have reported the issue.
Typical indicators include an upload failure similar to:
mgwd: configbr.uploadFailed:error
Cannot upload to ftp://<server>/<path>/<file>.7z
Error: Remote file not found : The file does not exist
An FTP server trace commonly shows the session ending immediately after a SIZE request on the (new) backup filename:
[Command] SIZE <new-backup-file>.7z
[Response] 550 Couldn't open the file or directory
[Command] QUIT

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.