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CONTAP-668127: Stale entries in installed_services table after RDB restore can cause CIFS share modification (and other SMF operations) to fail with Remote procedure call failed.

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24
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Category:
ontap-9
Specialty:
core
Last Updated:

Issue

  • Modifying CIFS share ACLs via MMC fails after 10-30 seconds. Error: 
    Unable to save changes. Remote procedure call failed

  • This operation fails in any Win OS version
  • Same clients succeed on other similarly configured ONTAP clusters
  • On the affected cluster\vserver, cshmd, shmd services are not running in:
    system services manager status show

 
 

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