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CONTAP-593876: Error: did not receive hwassist keep alive alerts from partner

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ontap-9
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core
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Issue

  • cf hwassist status reports the error below :

Cluster::> cf hwassist status
Node
-----------------
Node1
                             Partner: Node2
                    Hwassist Enabled: true
                         Hwassist IP: XX.XX.XX.XX
                       Hwassist Port: 4444
                      Monitor Status: active
                     Inactive Reason: -
                   Corrective Action: -
                   Keep-Alive Status: Error: did not receive hwassist keep alive alerts from partner.
Node2
                             Partner: Node1
                    Hwassist Enabled: true
                         Hwassist IP: XX.XX.XX.XX
                       Hwassist Port: 4444
                      Monitor Status: active
                     Inactive Reason: -
                   Corrective Action: -
                   Keep-Alive Status: Error: did not receive hwassist keep alive alerts from partner.
 
  • SP and management IP are under the same network 
  • SP reboot didnot solve the issue 

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