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CONTAP-555382: ONTAP reports X1148A (1-15B3-1017-0) as "not supported"

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Category:
ontap-9
Specialty:
core
Last Updated:

Issue

  • ONTAP reports an X1148A 40/100GbE Ethernet NIC as "not supported" in nodeshell "sysconfig -ac" output
  • The NIC's two ports are down and/or do not appear in "sysconfig -a" output
  • The following is an example of the "sysconfig -ac" output:
    sysconfig: Card in slot 1 (1-15B3-1017-0) is not supported.
  • During boot the following error might be seen:
    Jul 24 07:08:29 [XXXX-01-XXXXX:netif.init.failed:ALERT]: Initialization of network interface e5a failed due to unexpected software error mlx5_core err=0xfffffff0:115.
  • The failing card might trigger a panic:
    Panic String: Uncorrectable Machine Check Error at CPU1. SKL_IIO Error: STATUS<0xbb80000000000e0b>(VALID,UC,EN,MISCV,PCC,S,AR,CORR_ERR_STATUS(0),CORR_ERR_CNT(0),MSCOD(0),MCACOD(0xe0b))MISC<0x0000000017000000>(UCR_BUS_LOG(23),UCR_DEVICE_LOG(0),UCR_FUNCTION_LOG(0),UCR_SEGMENT_LOG(0))IIO Machine Check from device(s):RPT(23,0,0):ErrSrcID(CorrSrc(0),UCorrSrc(0x1a00)), Mellanox CX5 Ethernet in slot 1 on Controller, Mellanox CX5 Ethernet in slot 1 on Controller. in process idle: cpu1 on release 9.7P6 (C)


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