Skip to main content
NetApp Knowledge Base

CONTAP-259740: Link goes down on XL710 Ethernet port when the node boots running ONTAP versions with fix for CONTAP-70312

  1. Last updated
    Jun 12, 2025
  2. Save as PDF
Views:
255
Visibility:
Public
Votes:
0
Category:
ontap-9
Specialty:
core
Last Updated:
6/12/2025, 11:26:05 AM

Issue

A link sometimes changes to a "down" state on an XL710-based Ethernet port of a storage system when it boots (planned or unplanned).
 
 
EMS log:
[kernel: netif.linkDown: INFO] Ethernet e2d: Link down, check cable.
[kernel: netif.sfpNotSupported: ERROR] The SFP+ or QSFP+ module (Intel Corp AFBR-710DMZ-IN1 ) installed in e2d is not supported with this network interface.
 
sysconfig-a:
slot 2: Quad 10 Gigabit Ethernet Controller X710 SFP+
  e2a MAC Address:    ***** (auto-10g_sr-fd-up)
      SFP Vendor:         Intel Corp
      SFP Part Number:    AFBR-710DMZ-IN1
  e2b MAC Address:    ***** (auto-10g_sr-fd-up)
      SFP Vendor:         Intel Corp
      SFP Part Number:    AFBR-710DMZ-IN1
  e2c MAC Address:    *****(auto-10g_sr-fd-up)
      SFP Vendor:         Intel Corp
      SFP Part Number:    AFBR-710DMZ-IN1
  e2d MAC Address:    ***** (auto-unknown-fd-down) 
      SFP Vendor:         Intel Corp
      SFP Part Number:    AFBR-710DMZ-IN1

 

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.