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CONTAP-635955: FlashCache Not Caching Data After NVMe Flash Cache Module Firmware Update on FAS9000

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Issue

  • FlashCache (External Cache) stuck at 0% utilization with no data being cached

  • Cache rewarming state is "Aborted" ({}EC_WARMING_STATE_ABORT{})

  • Repeated EMS errors: extCache.io.writeError: Insertq_save: unable to set up context chain, code 0

  • Flash Cache hardware reports healthy, but cache is non-functional

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