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COMS-44: ONTAP Mediator installation fails with 'sudo: no tty present and no askpass program specified'

  1. Last updated
    Apr 24, 2025
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Visibility:
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Category:
ontap_mediator
Specialty:
MetroCluster
Last Updated:
4/24/2025, 12:34:15 PM

Issue

  • ONTAP Mediator configuration fails with the following error:

ClusterA::*> mediator add -mediator-address XX.XX.XX.XX
(metrocluster configuration-settings mediator add)
Adding the mediator and enabling Automatic Unplanned Switchover. It may take a few minutes to complete.
Error: command failed: The request to reach the mediator failed during the add operation.
Check if the mediator is reachable and then try the operation again.
  • Mediator log in the host machine shows the following errors:

root@mediatorhost# tail /opt/netapp/lib/ontap_mediator/log/ontap_mediator.log
[ERROR] [24] [scstadmin.py:84] scstadmin command FAILED: /usr/bin/sudo scstadmin -noprompt -add_target iqn.2012-05.local:mailbox.target.69642eae-bb75-11ea-8fa7-00a098ccf5d8:9a2a870d-baf0-11ea-a6df-00a098cbca9e:1 -driver iscsi -attributes MaxSessions=4,IncomingUser=###

 

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