Plexes fail during Motherboard replacement

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Visibility:: Public

Votes:: 0

Category:: metrocluster

Specialty:: metrocluster

Last Updated:

Applies to

MetroCluster IP
Motherboard replacement
SyncMirror Plex Failed
ONTAP 9

Issue

During a Motherboard replacement in a MetroCluster IP one or more remote plexes fail

AutoSupport reports the events:

HA Group Notification from X_siteB_N1 (SYNCMIRROR PLEX FAILED) ALERT HA Group Notification from X_siteB_N1(Health Monitor process schm: DualControllerHa_Alert[xxxxxxxxxxxx) ALERT HA Group Notification from X_siteB_N2(HA GROUP ERROR: DISK/SHELF COUNT MISMATCH) ERROR HA Group Notification from X_siteB_N1(DISK REDUNDANCY FAILED) ERROR HA Group Notification from X_siteB_N1(FILESYSTEM DISK NOT RESPONDING) ERROR

EMS reports the following messages

Fri Aug 22 18:05:44 +0800 [X_siteB_N1: dmgr_thread: raid.notify.on.non.persistent.failure:debug]: Received SDM_NOTIFY_ON_NON_PERSISTENT_FAILURE for disk uid 6000C500:EC81BF43:500A0981:00000002:00000000:00000000:00000000:00000000:00000000:00000000, originating sysid 123456789. Fri Aug 22 18:05:44 +0800 [X_siteB_N1: config_thread: raid.config.filesystem.disk.not.responding:notice]: File system Disk 0v.i2.1L26 Shelf 21 Bay 1 [NETAPP X319_SLBPE7T6ATE NA51] S/N [HSR04KXK] UID [5000C500:EC81BF43:00000000:00000000:00000000:00000000:00000000:00000000:00000000:00000000] is not responding

SYSCONFIG-R section

Plex /X_siteB_N1_data_01/plex1 (offline, failed, inactive, pool1) RAID group /X_siteB_N1_data_01/plex1/rg0 (partial, block checksums)

RAID Disk Device HA SHELF BAY CHAN Pool Type RPM Used (MB/blks) Phys (MB/blks) --------- ------ ------------- ---- ---- ---- ----- -------------- -------------- dparity FAILED N/A 3650699/ - parity FAILED N/A 3650699/ - data 0v.i1.3L28P1 0v 21 3 1 SSD N/A 3650699/7476632576 3650707/7476648960 (fast zeroed) data 0v.i1.3L47P1 0v 21 22 1 SSD N/A 3650699/7476632576 3650707/7476648960 (reconstruct stalled) data 0m.i1.1L30P1 0m 21 5 1 SSD N/A 3650699/7476632576 3650707/7476648960 (fast zeroed) data 0v.i1.2L32P1 0v 21 7 1 SSD N/A 3650699/7476632576 3650707/7476648960 (fast zeroed) data 0m.i1.0L33P1 0m 21 8 1 SSD N/A 3650699/7476632576 3650707/7476648960 (fast zeroed) data 0m.i1.0L34P1 0m 21 9 1 SSD N/A 3650699/7476632576 3650707/7476648960 (fast zeroed) data FAILED N/A 3650699/ - data 0v.i1.3L36P1 0v 21 11 1 SSD N/A 3650699/7476632576 3650707/7476648960 (fast zeroed) data FAILED N/A 3650699/ - data FAILED N/A 3650699/ - data 0v.i1.2L40P1 0v 21 15 1 SSD N/A 3650699/7476632576 3650707/7476648960 (fast zeroed) data FAILED N/A 3650699/ - data FAILED N/A 3650699/ - data FAILED N/A 3650699/ - data FAILED N/A 3650699/ - data FAILED N/A 3650699/ - data 0v.i1.2L46P1 0v 21 21 1 SSD N/A 3650699/7476632576 3650707/7476648960 (fast zeroed) data FAILED N/A 3650699/ - data 0m.i1.1L27P1 0m 21 2 1 SSD N/A 3650699/7476632576 3650707/7476648960 (fast zeroed) data 0m.i1.1L31P1 0m 21 6 1 SSD N/A 3650699/7476632576 3650707/7476648960 (fast zeroed) data 0v.i1.3L38P1 0v 21 13 1 SSD N/A 3650699/7476632576 3650707/7476648960 (fast zeroed) Raid group is missing 11 disks.