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MetroCluster IP update paused Unable to get update details

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Applies to

  • MetroCluster IP
  • ONTAP 9
  • Automatic Non-Disruptive Upgrade (ANDU)

Issue

  • The ANDU pauses with the following EMS log message:

upgrademgr.update.pausedErr: The automated update of the cluster has been paused due to the following reason: Error: {Unable to get update details from the MetroCluster partner cluster.}, Action: { Use the "metrocluster node show" command to verify that MetroCluster is configured on all nodes, then resume the update.}

  • The cluster image show-update-progress may show the following states:

         paused-on-error 

         pause-pending

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