Skip to main content
NetApp Knowledge Base

Disk and shelf firmware update does not initiate

  1. Last updated
  2. Save as PDF
Views:
850
Visibility:
Public
Votes:
0
Category:
metrocluster
Specialty:
metrocluster
Last Updated:

Applies to

  • MetroCluster IP
  • ONTAP 9
  • Automatic disk/shelf firmware update
  • Manual disk/shelf firmware update

Issue

When running the disk or shelf firmware update either automatically or manually on either cluster, it does not initiate and remains in the 'idle' state.
Example:
Cluster01::*> storage disk firmware show-update-status 
                             Number     Average      Total
                   Update   Waiting    Duration Completion
Node               State   Download /Disk (Sec) Est. (Min) Unable to Update
------------------ ------- -------- ----------- ---------- --------------------
node01             idle          78         120        156 -
node02             idle          84         120        168 -
2 entries were displayed.

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.