Skip to main content
NetApp Knowledge Base

SnapMirror operations fails due to failure to perform I/O with the capacity tier

  1. Last updated
  2. Save as PDF
Views:
4,082
Visibility:
Public
Votes:
0
Category:
snapmirror
Specialty:
dp
Last Updated:

Applies to

  • ONTAP 9 
  • SnapMirror
  • ObjectStore

Issue

  • SnapMirror update failed with one of the below errors:
    • Transfer failed. (Filesystem error (Failure to perform I/O with the capacity tier, which has been declared unresponsive))
    • Transfer failed.(Filesystem error(Failure to perform I/O with the capacity tier. Retry the operation))
  • EMS log： latency from cloud more than threshold (5000 msec)

Tue Feb 20 01:21:17 +0800 [NetApp-02: OscLowPriThreadPool: wafl.ca.latency.threshold:notice]: Measured latency from cloud (99988 msec) more than threshold (5000 msec) (aggregate: "test", aggregate uuid: "287a4276-4694-7583-a3e2-1e83b7ebc51c", object store: "OSC-CT-443")

  • Sktrace log: Connection unavailable and Operation Timed out

2024-02-19T16:16:23Z 29244161221223132    [9:0] CLOUD_BIN_ERR:  object_store_config_check_connection: HEAD failed for s3 handle 109 at try_count 1 with error 5 (Connection unavailable)
2024-02-19T16:16:34Z 29244184316598880    [10:0] CLOUD_BIN_ERR:  object_store_config_check_connection: PUT failed for s3 handle 109 at try_count 2 with error 5 (Connection unavailable)
2024-02-20T01:24:16Z 29313030326095062    [10:0] OSC_ERR:  logCmd:368 PUT CmdId: 1074 obj-name: 66b569f2-e91b-4a8c-b03e-0bdc9d685b95/34bcd168_000000000000444c_66b569f2-e91b-4a8c-b03e-0bdc9d685b95 failed with OSC error: Operation Timedout
2024-02-20T01:24:16Z 29313030326098162    [10:0] OSC_ERR:  logCmd:378 Stats of PUT CmdId: 1074, wait 1us, start-send 20433us, 1stbyte 99975412us, 1st-lastbyte 0us
2024-02-20T01:24:16Z 29313031059319266    [10:0] OSC_ERR:  logCmd:368 PUT CmdId: 951 obj-name: 66b569f2-e91b-4a8c-b03e-0bdc9d685b95/ce81223f_000000000000444d_66b569f2-e91b-4a8c-b03e-0bdc9d685b95 failed with OSC error: Operation Timedout
2024-02-20T01:24:16Z 29313031059321696    [10:0] OSC_ERR:  logCmd:378 Stats of PUT CmdId: 951, wait 0us, start-send 20271us, 1stbyte 99975585us, 1st-lastbyte 0us

  • The volume move uses the same replication engine in the backend, thus might encounter a similar error:

::> volume move show

Error Message:
--------------------------------
Detailed Status: Internal error
Error: Failure to perform I/O with the capacity tier, which has been declared unresponsive
 

 

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.