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The "root" object-store-server user doesn't match with S3 SnapMirror object-store

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114
Visibility:
Public
Votes:
0
Category:
ontap-9
Specialty:
DP
Last Updated:
3/6/2025, 9:19:12 AM

Applies to

  • ONTAP 9
  • S3 SnapMirror

Issue

Fails to create S3 SnapMirror with error in "job show -instance":
 
The "root" object-store-server user in SVM "<vserver_name>" has credentials that do not match with the credentials configured in S3SnapMirror object-store configuration. Use the "snapmirror object-store config modify -vserver <>" command to update the root keys in S3 SnapMirror object-store configuration.
 
For example:
prod::*> snapmirror create -source-path prod:/bucket/prod-api dr:/bucket/dr-api -policy Continuous

[Job 782] Job is queued: Create an S3 SnapMirror relationship between bucket "prod:prod-api" and bucket "dr:dr-api"..                  

prod::*> job show 782 -instance 

                      Job ID: 782
              Owning Vserver: prod
                        Name: Create an S3 SnapMirror relationship between bucket "prod:prod-api" and bucket "dr:dr-api".
                 Description: Create an S3 SnapMirror relationship between bucket "prod:prod-api" and bucket "dr:dr-api".
                    Priority: Medium
                        Node: node001-prod
                    Affinity: Cluster
                    Schedule: @now
                  Queue Time: 01/07 17:38:21
                  Start Time: 01/07 17:38:24
                    End Time: 01/07 17:38:24
              Drop-dead Time: -
                  Restarted?: false
                       State: Failure
                 Status Code: 139591843
           Completion String: The "root" object-store-server user in Vserver "dr" has credentials that do not match with the credentials configured in S3 SnapMirror object-store configuration. Use the "snapmirror object-store config modify -vserver <>" command to update the root keys in S3 SnapMirror object-store configuration.
                    Job Type: FL_CREATE_LINK_JOB
                Job Category: FABRICLINK
                        UUID: xxxx-xxxx-xxxx-xxxx-d039eac14b5b
          Execution Progress: Complete: The "root" object-store-server user in Vserver "dr" has credentials that do not match with the credentials configured in S3 SnapMirror object-store configuration. Use the "snapmirror object-store config modify -vserver <>" command to update the root keys in S3 SnapMirror object-store configuration. [139591843]
                   User Name: admin                                            
Restart Is Delayed by Module: 

 

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