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Snapshots created by Commvault Intellisnap are not saved on a volume

  1. Last updated
    Oct 24, 2024
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10/24/2024, 8:13:10 AM

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Applies to

  • ONTAP 9
  • Snapshot
  • Commvault Intellisnap

Issue

  • Snapshot created by Commvault Intellisnap are not saved on a volume.
  • The creation of snapshot has been confirmed on Commvault side
  • The creation of the snapshot are confirmed on AUDIT-MLOG:

Wed May 29 2024 21:00:22 +02:00 [kern_audit:info:3065] 8503e90000027980 ::
cluster:ontapi :: x.x.x.x:xx :: SVM1:vsadmin ::
nmsdk_platform="Windows Server 2022 Datacenter AMD64" version="1.7"
xmlns="http://www.netapp.com/filer/admin"
nmsdk_version="9.8">snapshotImpactedVol1IntelliSnap
:: Pending:

Wed May 29 2024 21:00:22 +02:00 [kern_audit:info:3065] 8503e90000027980 ::
cluster:ontapi :: x.x.x.x:xx :: SVM1:vsadmin :: snapshot-create :: Success:

  • At the same time of Snapshot creation, EMS.log shows autodeletion of Snapshot:

Wed May 29 21:00:22 +0200 [cluster-02: snap_helper:
wafl.volume.snap.autoDelete:info]: Deleting Snapshot copy 'snapshotImpacted' in
volume 'Vol1@vserver:xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxx' to recover storage.

  • Volume details  show:

VOLUME : Space Reserved for Snapshot Copies : 0%

  • VOL-STATUS-V  shows:

    Snapshot autodelete settings: state=on, commitment=try, trigger=snap_reserve, target_free_space=20%,

 

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