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SnapMirror to Cloud Fail to create access token error during configuration

  1. Last updated
    Apr 14, 2025
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Category:
snapmirror
Specialty:
dp
Last Updated:
4/14/2025, 10:19:13 AM

Applies to

  • ONTAP 9
  • SnapMirror to Cloud

Issue

Receiving an error message when configuring volume backups to cloud:

Internal error. Failed to create access token.

EMS.log reports the error
 
Thu Mar 27 2025 10:11:39 +01:00 [kern_mgwd:info:3613] 0x822837b00: 8803f400000071bd: ERR:access_token: [base64url_decode:478] Encoded string contains an invalidcharacter: =

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