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S3 backup transfer fails with Failed to perform cloud operation

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66
Visibility:
Public
Votes:
0
Category:
ontap-9
Specialty:
DP
Last Updated:
4/10/2025, 5:42:16 AM

Applies to

  • ONTAP
  • S3 SnapMirror
  • AWS

Issue

  • S3 backup transfer fails with below error

Last Transfer Error: Transfer failed. (Failed to perform cloud operation. (Object store did not get a response from the server in the configured timeout period.))

Last Transfer Error Codes: 6620144, 5898933, 268697609

  • Snapmirror object store profiler cmd aborts due to PUT failure.

Cluster::*> snapmirror object-store profiler show
Object store config name: netapp-backup-c787da86-54a4-xxxx-xxxx-xxxxxxxxxxx
Node name: node01
Status: Aborting due to PUT failure. Waiting for outstanding PUTs to finish
Start time: 12/25/2024 17:45:57
Object name prefix: 0a69f8a0-c2a5-xxxx-xxxx-xxxxxxxxxxx
Object prefix:
Op Size Total Failed Latency(ms) Throughput
min max avg
-------------------------------------------------------------------------------
PUT 4MB 51 51 171938 199989 199192 0B
GET 4KB 0 0 0 0 0 0B
GET 8KB 0 0 0 0 0 0B
GET 32KB 0 0 0 0 0 0B
GET 256KB 0 0 0 0 0 0B
5 entries were displayed.

 

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