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Restore fails to open a NDMP data connection to NAS file server

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Category:
ontap-9
Specialty:
dp
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Applies to

  • ONTAP 9
  • NDMP
  • Tivoli Storage Manager (TSM)

Issue

  • NDMP backups are successful but restore fails with below error on DMA.
TSM Tape server failed to open an NDMP data connection to  NAS file server at host Id 172.17.78.37 and port number 18609 (Session 118fac388).
  • Connection close request is seen coming from DMA on NDMP debug logs.
0000001c.00661670 0569eef3 Thu Jul 25 2024 14:49:29 +05:30 [kern_ndmpd:info:6022] [59793]  DEBUG: DMA>>S V4 sequence=8 (0x8)
0000001c.00661671 0569eef3 Thu Jul 25 2024 14:49:29 +05:30 [kern_ndmpd:info:6022] [59793]  DEBUG:      Time_stamp=0x66a218a1 (Jul 25 14:49:29 2024)
0000001c.00661672 0569eef3 Thu Jul 25 2024 14:49:29 +05:30 [kern_ndmpd:info:6022] [59793]  DEBUG:      message type=0 (NDMP4_MESSAGE_REQUEST)
0000001c.00661673 0569ef00 Thu Jul 25 2024 14:49:29 +05:30 [kern_ndmpd:info:6022] [59793]  DEBUG:      message_code=0x902 (NDMP4_CONNECT_CLOSE)
0000001c.00661674 0569ef00 Thu Jul 25 2024 14:49:29 +05:30 [kern_ndmpd:info:6022] [59793]  DEBUG:      reply_sequence=0 (0x0)
0000001c.00661675 0569ef00 Thu Jul 25 2024 14:49:29 +05:30 [kern_ndmpd:info:6022] [59793]  DEBUG:      error_code=0 (NDMP4_NO_ERR)
0000001c.00661676 0569ef00 Thu Jul 25 2024 14:49:29 +05:30 [kern_ndmpd:info:6022] [59793]  DEBUG: service_terminate called
0000001c.00661677 0569ef00 Thu Jul 25 2024 14:49:29 +05:30 [kern_ndmpd:info:6022] [59793]  DEBUG: received CLOSE command from [172.XX.XX.XXX].34383
0000001c.00661678 0569ef00 Thu Jul 25 2024 14:49:29 +05:30 [kern_ndmpd:info:6022] [59793]  DEBUG: cleanupOnClose: cookie = 0
0000001c.00661679 0569ef00 Thu Jul 25 2024 14:49:29 +05:30 [kern_ndmpd:info:6022] [59793]  DEBUG: DATA session_close: called
 

 

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