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NDMP connection to host failed

  1. Last updated
    Mar 6, 2025
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Category:
ndmp
Specialty:
dp
Last Updated:
3/6/2025, 6:00:47 PM

Applies to

  • Commvault Backup Application
  • ONTAP 9.10.1
  • ONTAP AWS Instance

Issue

  • NDMP backup is failing with following error in CommVault:

Error Code: [39:7] Description: NDMP connection to host [netapp-prod-cluster] failed. Please verify the NDMP Server can be reached on this host using your current IPV4/IPV6 settings on MediaAgent. Source: sydaws01, Process: NasBackup

  • From the Backup logs we see following errors in phase 4:

/SVM_name/Vol_name(1) Log_msg (Write DIRNET for BKP ID=2475, type=3 interrupted while at waiting for max inflight. Error = Broken pipe.
/SVM_name/Vol_name(1) Error (Write to socket failed
/SVM_name/Vol_name(1) Tape_close (ndmp)
/SVM_name/Vol_name(1) Log_msg (Flush DIRNET called on error = -1.
/SVM_name/Vol_name(1) Abort (4245212 MB, 26660 secs, 159 MBps)
/SVM_name/Vol_name(1) Error (DUMP IS ABORTED

 

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