NDMP backup is failing to create a data connection
Applies to
- ONTAP 9
- NDMP backup
- SVM-Scoped
- Arcserve Backup
Issue
- The NDMP backup is failing with this NDMP error:
[57398] DEBUG: DMA<<S V4 sequence=10 (0xa)
[57398] DEBUG: Time_stamp=0x659bb089 (Jan 8 09:21:29 2024)
[57398] DEBUG: message type=1 (NDMP4_MESSAGE_REPLY)
[57398] DEBUG: message_code=0x109 (NDMP4_CONFIG_SET_EXT_LIST)
[57398] DEBUG: reply_sequence=8 (0x8)
[57398] DEBUG: error_code=0 (NDMP4_NO_ERR)
[57398] DEBUG: error=0 (NDMP4_NO_ERR)
[57398] DEBUG: BUF_Stream::input: fd=6 read -1 [EOF or error]: Connection reset by peer (ndmp_io_process)
[57398] DEBUG: io loop: signal close 0x809031800 (ndmp_io_process)
[57398] DEBUG: io loop: signal close 0x809031800 (ndmp_io_process) => calling 0x2abb90
[57398] DEBUG: NDMP service_exit: called
[57398] DEBUG: service_terminate called
[57398] DEBUG: connection closed/aborted without CLOSE command from [10.14.10.6].66201
[57398] DEBUG: cleanupOnClose: cookie = 0
[57398] DEBUG: DATA session_close: called
[57398] DEBUG: DATA sesion_close: data not present.
[57398] DEBUG: DATA session_release: called
[57398] DEBUG: DATA local_close ABORT- The error from the DMA:
[14576] DEVICE DRIVE NAME [/NetApp_Node1/nrst4a]
[14576] DEVICE BLOCK SIZE [64]
[14576] DEVICE SERVER NAME [NetApp_Node1.b]
[14576] DEVICE SERVER ADDR []
[14576] ConnectToTape: tape device = /NetApp_Node1/nrst4a
[14576] SetThreadPriority : 0
[14576] DBBeginSession: Tape Name = NDMP
[14576] DBBeginSession: (sesType, sesMethod) = (73, 10)
[14576] DEVICE DRIVE NAME [/NetApp_Node1/nrst4a]
[14576] DEVICE BLOCK SIZE [64]
[14576] DEVICE SERVER NAME [NetApp_Node1.b]
[14576] DEVICE SERVER ADDR []
[14576] ConnectToTape: tape device = /NetApp_Node1/nrst4a
[14576] ndmpConnectionStart: ENTER...
[14576] MOVER HOST INFO [NetApp_Node1.]
[14576] SERVER HOST INFO [NetApp_Node1.bak.vmt.fg.swf]
[14576] bMoverIPFound[0], bServeIPFound[0]
[14576] THIS IS A 3-WAY CONNECTION!!
[14576] try to connect use server name [15.02.24 11:26:12 [14576]
[14576] [0x1E9E1ED0] CNDMPConnectionStart: Process Data Server connection.....
[14576] CNDMPConnectionStart: DataServer Connection OK
[14576] SetOptionOnSocket: set SendTimeout[1200000] m-seconds, ret=0.
[14576] SetOptionOnSocket: set ReceiveTimeout[1200000] m-seconds. ret=0
[14576] NDMP SERVER INFO: Vendor: Network Appliance
[14576] NDMP SERVER INFO: Product: Network Appliance NDMP server FAS8200
[14576] NDMP SERVER INFO: RevisionNo: 5.0
[14576] NDMP HOST OS VERSION: [NetApp Release 9.12.1P2]
[14576] NDMP HOST OS VERSION: see gSharedData.bNETAPP_NAS=1, Version = ONTAP9.12 (scanned)
[14576] CNDMPConnectionStart: nodeType=30, bNETAPP_NAS=1, Version=9.12
[14576] CNDMPConnectionStart: init CAB on SharedData object
[14576] SetSharedDataForCAB: on DataServer: bCABEXtFound[0] CABExtNo[0x0] CABVersion[0].
[14576] SetSharedDataForCAB: on DataMover: bCABExtFound[0] CABExtNo[0x0] CABVersion[0].
[14576] CNDMPConnectionStart: call GetExtensionList() on DataServer
[14576] SetSharedDataForCAB: on DataServer: bCABEXtFound[1] CABExtNo[0x2052] CABVersion[1].
[14576] CNDMPConnectionStart: CAB Extension Found on DataServer. CABExtNo=0x2052, CABExtVerNo=1
[14576] CNDMPConnectionStart: SET CAB Extension on DataServer OK. CABExtNo=0x2052, CABExtVerNo=1
[14576] CNDMPConnectionStart: create connection object using MoverName[NetApp_Node1.], IP[]
[14576] [0x1E9CA050] CNDMPConnectionStart: openned DataMover->Connect()
[14576] CNDMPConnectionStart: NDMP_JOB: DataMover->Connect()
[14576] Failed to connect to DataMover NetApp_Node1. ().Ret=NDMP_CONNECT_ERR
[14576] Backup: reached lable EOJ:.
[14576] Backup: call _Backup_EndOfJob()
[14576] send command EOJ.
[14576] EOJ OK.
[14576] Backup: done _Backup_EndOfJob()