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NDMP backup fails with error "DUMP IS ABORTED" when run on qtree/directory level from NetBackup

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ndmp
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dp
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Applies to

  • ONTAP 9
  • NetBackup

Issue

  • NDMP backup with NetBackup fails after 8 hours during phase I when run on directory/qtree level for a large volume.
  • /etc/log/backup shows backup is aborted in phase I after 8 hours.

Example:

dmp Sun Mar 21 08:28:30 JST 2021 <PATH>(0) Start (Level 0, NDMP:68935)
dmp Sun Mar 21 08:28:30 JST 2021 <PATH>(0) Options (b=64, u)
dmp Sun Mar 21 08:28:30 JST 2021 <PATH>(0) Filesystem (<PATH>)
dmp Sun Mar 21 08:28:30 JST 2021 <PATH>(0) Vol-Info (RW, comp=on, dedupe=on, clone=no)
dmp Sun Mar 21 08:28:30 JST 2021 <PATH>(0) Granularity (subtree)
dmp Sun Mar 21 08:28:30 JST 2021 <PATH>(0) Snapshot (<Snapshot>, <TIMESTAMP>)
dmp Sun Mar 21 08:28:30 JST 2021 <PATH>(0) Tape_open (ndmp)
dmp Sun Mar 21 08:28:30 JST 2021 <PATH>(0) Phase_change (I)
dmp Sun Mar 21 16:28:52 JST 2021 <PATH>(0) Error (job aborted)
dmp Sun Mar 21 16:28:52 JST 2021 <PATH>(0) Tape_close (ndmp)
dmp Sun Mar 21 16:28:52 JST 2021 <PATH>(0) Abort (0 MB)
dmp Sun Mar 21 16:28:52 JST 2021 <PATH>(0) Error (DUMP IS ABORTED)

 

  • NetBackup log shows backup fails after 8 hours with "no mover progress" and status 99.

Example:

2021/03/21 8:28:33 - Info ndmpagent (pid=<PID>) <HOST>: DUMP: Dumping <PATH> to NDMP connection
2021/03/21 8:28:33 - Info ndmpagent (pid=<PID>) <HOST>: DUMP: mapping (Pass I)[regular files] 
2021/03/21 16:28:50 - Error ndmpagent (pid=<PID>) aborting operation - no mover progress
2021/03/21 16:28:50 - Error ndmpagent (pid=<PID>) NDMP backup failed, path = <PATH>
2021/03/21 16:28:52 - Error ndmpagent (pid=<PID>) <HOST>: DUMP: Error: job aborted
2021/03/21 16:28:52 - Error ndmpagent (pid=<PID>) <HOST>: DUMP: Error: DUMP IS ABORTED
2021/03/21 16:28:54 - Error ndmpagent (pid=<PID>) <HOST>: DATA: Operation terminated (for <PATH>).
2021/03/21 16:31:04 - Info bptm (pid=<PID>) EXITING with status 99

 

 

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