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Veeam DMA connection times out. NDMP error:NDMP_TIMEOUT_ERR

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Category:
ndmp
Specialty:
dp
Last Updated:
3/18/2025, 5:04:39 AM

Applies to

  • ONTAP 9
  • Veeam Backup Application
  • Vserver-scope NDMP

Issue

  • Veeam fails to make connection  with ONTAP 9 cluster while authenticating using NDMP user and storage IP.
  • Error in Veeam Application:  

Time out to process command: Negotiate NDMP protocol version with NDMP server. NDMP error: NDMP_TIMEOUT_ERR 

 

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