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CONTAP-89483: ONTAP System Manager: File System Explorer Directory Listing Anomaly

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Category:
ontap-9
Specialty:
om
Last Updated:
4/21/2025, 1:14:43 PM

Issue

File System Explorer page fails to display directories, despite their existence. This problem predominantly occurs when there are more than 100 directories or when directories are nested.
Navigation Path:
Users typically navigate through the following sequence to access the File System Explorer:
Storage --> Volume --> File System --> Explorer Tab
• Even though directories exist within the selected volume, the explorer page may suddenly present an empty view while scrolling.
• The anomaly is known to occur specifically when a higher number of directories (exceeding 100) or deeply nested directory structures are involved.

 

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