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CONTAP-790207: [DOC BUG] ONTAP document doesn't match with AIQ docs for getting automatic updates regarding the support contract needed

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Category:
ontap-9
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om
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Issue

  • ONTAP document doesn't match with AIQ docs for getting automatic updates regarding the support contract needed
  • ONTAP doc for enabling auto upgrade says: You must have a current support entitlement. You can check this on the NetApp support site in the System Details page.
  • This doesn't match with the AIQ upgrade advisor side of requirement where we say: *An active Support Services with AI-enabled SupportEdge contract for Digital Advisor is required to use Upgrade Advisor.*
  • Now as the ONTAP automatic updates for SP/BMC or Storage FW/System files/Disk Qualification Packages (DQP) are coming from AIQ upgrade advisor, ONTAP automatic upgrade prerequisites doc should match the AIQ upgrade advisor side requirements.
  • Hence, this Doc Bug is being raised to synchronize the docs mentioned above

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