Periodic e-mails with error: "An ASUP message could not be delivered from the array management host eos-b"
Applies to
- NetApp E-Series
- SANtricity OS 11.70.2 or earlier
Issue
- The storage array is sending daily Emails with following content:
An ASUP message could not be delivered from the array management host eos-b to NetApp ASUP https gateway
- In the E-Series support bundle, the web-server-trace-log-% server traces from affected controller :
2022-01-10 12:09:00,861 WARN [NotifyASUPTaskStatus] trace [ASUPAlertService.java:21] [requestId=0, deviceId=N/A] Sending ASUP alert message: An ASUP message could not be delivered from the array management host eos-b to NetApp ASUP https gateway https://support.netapp.com/put/AsupPut/.