License Renewal Failure in StorageGRID Triggered by Old Configuration Files
Applies to
Netapp storageGRID
Issue
- Unable to renew license file.
- The following error was observed in the logs:
"An unknown GDU-server error occurred. For more information, seegdu-server.log."
- Verify
gdu-server.log
under/var/local/log/
directory
I, [2025-07-10T13:41:07.195365 #2414896] INFO -- gdu-server: Provision revxx ...
I, [2025-07-10T13:41:07.195405 #2414896] INFO -- gdu-server: Calling mgmt-api to getdecommission-in-progress node IDs via http://localhost:4567/localhost/decommission/node-ids
I, [2025-07-10T13:41:07.195573 #2414896] INFO -- gdu-server: Querying mgmt-api fordeactivating node IDs: attempt 1.
I, [2025-07-10T13:41:07.201960 #2414896] INFO -- gdu-server: Received response frommgmt-api:{"responseTime":"2025-07-10T13:41:07.201Z","status":"success","apiVersion":"4.0","data":[]}