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License Renewal Failure in StorageGRID Triggered by Old Configuration Files

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storagegrid-webscale
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esg
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Applies to

Netapp storageGRID

Issue

  • Unable to renew license file.
  • The following error was observed in the logs:

"An unknown GDU-server error occurred. For more information, seegdu-server.log."

  • Verify gdu-server.log under  /var/local/log/ directory

I, [2025-07-10T13:41:07.195365 #2414896]  INFO -- gdu-server: Provision revxx ...
I, [2025-07-10T13:41:07.195405 #2414896]  INFO -- gdu-server: Calling mgmt-api to getdecommission-in-progress node IDs via  http://localhost:4567/localhost/decommission/node-ids
I, [2025-07-10T13:41:07.195573 #2414896]  INFO -- gdu-server: Querying mgmt-api fordeactivating node IDs: attempt 1.
I, [2025-07-10T13:41:07.201960 #2414896]  INFO -- gdu-server: Received response frommgmt-api:{"responseTime":"2025-07-10T13:41:07.201Z","status":"success","apiVersion":"4.0","data":[]}

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