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E-Series SANtricity GUI reports NTP query fail / unable to contact NTP

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Applies to

  • NetApp E-Series
  • SANtricity 11.70.3
  • NetApp StorageGRID Appliance

Issue

NTP fails with the following errors:

  • Major Event log :

The DNS/NTP configuration on this controller is either incorrect or all the NTP servers are unreachable over the network

  • SANtricity System Manager (WEB UI):

Unable to Contact NTP Servers / NTP Query Failed

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