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CommVault Mount Paths Display Offline When Connected to E-Series Storage

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Applies to

  • E-series Storage Systems
  • Commvault

Issue

  • Mount paths from storage appear as offline in the CommVault application.

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  • The backup server VM, which hosts the CommVault Media Agent, shows extended delays (over 15 minutes) when launching Disk Management.

clipboard_ed7d9d9611382e19a05f7b9a11f6be89b.png

  • Attempts to access volume paths intermittently result in the error:
    "The disk structure is corrupted and unreadable."

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  • The host VM frequently hangs, affecting system performance and backup reliability.

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